How I Can Help
Managed IT Support
Ongoing care for your Windows and Mac computers, servers and software: updates, security patches, health checks and a person to call when something breaks. One local expert keeps your technology running so you can run your business, following ITIL service-management basics, which I've also taught.
Networking & Wi-Fi
Design, installation and troubleshooting for business networks: routers, firewalls, switches, cabling and Wi-Fi that reaches every corner of the office. Slow or dropping connections are fixed at the source. Your network is handled by a Cisco CCNA-trained consultant who has done large-scale deployments and network migrations for corporate clients.
Cybersecurity
Practical protection sized for a small business: firewall setup, antivirus and endpoint protection, secure remote access, multi-factor login, and plain-English staff tips for spotting phishing. You also get a security check-up that lists your real risks and what to fix first. I've earned CompTIA Security+ and taught the Security+ certification course, so staff training comes from someone who has taught this material.
Backup & Disaster Recovery
Automatic backups of your files, email and systems, stored on-site and in the cloud, and tested so you know they work. If a computer dies, gets stolen or is hit by ransomware, you have a plan to get back to work quickly.
On-Site Support
When it can't be fixed remotely, I come to you. That includes new computer and printer setup, office moves, network installs and hands-on troubleshooting anywhere in San Pablo, Richmond and the East Bay. I also do field IT work for national service providers, so on-site installs and break-fix are routine.
Not sure what you need? Request a free, no-pressure consultation.